But what happens when you call? Does the rep treat you with respect? Can they solve your problem quickly so you can get back to your regularly scheduled programming? Nobody likes contacting customer support-it means you have a problem.
COX CONTOUR STREAM PLAYER REVIEW TV
If you can watch TV without frustration-meaning you’re getting what you pay for and everything works like it should-then it’s enjoyable.Ĭustomer support is another area where enjoyability matters. Do “easy” and “effective” equal “enjoyable?” Yes, when it pertains to using the service. Here we see a dip in ratings, but it makes sense. When you can satisfy more than 75% of your customers, you’re doing something right-especially if you’re a TV provider. That and the providers’ high satisfaction ratings say a lot about product and service quality. The other four providers offer standalone TV options, so their customers bundle willingly. Unlike the other four providers, Optimum doesn’t give you a choice about bundling-that probably explains the provider’s high bundling rate (the other 18% might have grandfathered standalone TV plans). Individually, the providers with the most bundle customers are Optimum (82%), Verizon Fios (79%), Xfinity (78%), Cox (78%), and Spectrum (75%). This year, an average of 70% of customers said they bundle cable TV with high-speed internet service, and no surveyed satellite TV customers bundle. Only 2% of respondents with satellite TV ( DIRECTV and DISH) bundled. In last year’s survey, an average of 72% of customers said they bundled cable TV with high-speed internet service, with Cox and Xfinity topping the list (both with 82%).
Does X1 require Comcast Internet? by andyross Amazon Is Being Flooded With Books Entirely Written by AI by HELLFIRE A New Official ATSC 3.0 Nextgen TV Tuner is Coming This Summer For undr $100 by andyross transistory opinion in the 50s by aurgathor Comcast awarded WORST ISP by Slash Gear by mbernste
Major Internet Service Providers In The U.S.FCC Low Income Broadband Program A Huge Windfall For Monopolies Causing The Broadband Affordability Problem + more news.Dish Network Takes $30M Cyberattack Hit + more notable news.Carriers In Dozens Of States Are Tearing Out Chinese Equipment, A Process The FCC Says Has Already Cost $5B + more news.And weather problems had to be VERY BAD for it to not compensate for that as well, something that very rarely happens in Phoenix especially. I still remember Cox reps arguing that when jets fly overhead, it interrupts the signal, which had all of zero merit because even if an aircraft did pass directly over the line of sight of your reflector, (extremely unlikely) the parity information in the datastream was more than capable of compensating for that tiny duration of interruption. Satellite was a way better deal back then, in spite of their bundle discounts, and in spite of Cox's comments about weather being a problem, satellite was way more reliable than cable. I still remember back in the day, Cox was using FUD against satellite, like that commercial with a dish being used as a roulette table. everywhere, and so does Cox's provider/competitor, CenturyLink. Speak of which, I wonder if Cox realizes just how disposable it really is as a last mile provider for cell towers here in Phoenix. The Cox propaganda machine has already begun against 5g, namely their 83% or whatever it is statistic they keep throwing around as if it actually meant anything. Unless wireless does to cable broadband what satellite did to cable TV.
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